FAQs
We understand that planning a perfect children's party is a big task! That's why we've compiled a list of frequently asked questions to provide you with more information about our soft play rental services. From ensuring your child's safety to customizing the play experience, we've got you covered. If you have a question that's not covered here, don't hesitate to get in touch with our friendly team – we're here to help you create magical memories for your child's special day!
#1
DO YOU SET UP INDOORS OR OUTDOORS?
We highly recommend indoor setups! We will only set up outdoors if it is on fully paved flooring and completely sheltered from sun, wind and rain. If you have questions about your space, send us a picture, and we’ll let you know if it’s possible.
#2
How OFTEN DO YOU CLEAN AND SANITIZE YOUR EQUIPMENT?
Our number one priority is the health and safety of your children. We clean and disinfect our equipment in between every single use.
#3
WHAT AGES ARE YOUR PLAY SPACES DESIGNED FOR?
Our play spaces are designed for children ages 0-4 years old, but we find that they’re most entertaining for babies and toddlers 0-2 years. 1st birthday parties are our most popular events!
#4
CAN I CUSTOMIZE MY PACKAGE?
Absolutely! If you have a unique size/shape space to work with, we will try our best to create a setup that fits within your parameters.
#5
WHERE DO YOU DELIVER?
We deliver to Columbia, SC and surrounding areas. Free delivery is provided within 10 miles of 29206 zip code. Delivery fees range from $25 - $150 depending on mileage. Travel distance is negotiable- reach out and let’s chat!